Frequently Asked Questions

  • We offer fully managed IT services, cybersecurity, and project based consulting tailored to small and mid sized businesses.

    Our managed IT plans include proactive monitoring, remote helpdesk support, patch management, and device health reporting. For businesses needing stronger protection, our Secure Managed IT tier adds advanced cybersecurity, threat monitoring, and security reporting.

    We also offer add on services such as backup and disaster recovery, Microsoft 365 administration, server and network management, and cloud support.

    For larger initiatives, we provide project based services including infrastructure upgrades, cloud migrations, and network deployments.

    If you’re not sure what you need, we’re happy to help you find the right solution.

  • Getting started is simple.

    Reach out through our contact page or email us directly at info@corvustechsolutions.com to schedule an initial conversation.

    We’ll learn about your business, review your current environment, and provide clear recommendations along with next steps to improve and secure your IT environment.

  • We take a more focused, high touch approach compared to traditional, ticket driven MSPs.

    Instead of reacting to issues, we proactively monitor, maintain, and improve your environment to prevent problems before they impact your business.

    You’ll get clear communication, transparent reporting, and guidance tailored to your specific needs, not a one size fits all service model.

  • Our pricing is simple, transparent, and designed to be predictable.

    Managed services are billed at a flat monthly rate based on your number of users, devices, and security needs, so you always know what to expect.

    Project work and consulting are scoped separately with clear, upfront pricing before any work begins.

    No hidden fees, no surprises, just reliable service, clear deliverables, and measurable results.

  • Our services are designed to be delivered remotely, allowing for faster response times, proactive monitoring, and more efficient support.

    Most issues can be resolved quickly without the need for an onsite visit, minimizing downtime and disruption to your business.

    For infrastructure projects or specialized needs, on site support can be coordinated when required.

  • Yes, our managed IT and security services are structured around a 12 month agreement.

    This allows us to properly onboard your environment, implement proactive monitoring, and make meaningful, long term improvements rather than short term fixes.

    We focus on building stable, secure systems, not quick, reactive support.

    Project based work and consulting are always scoped separately and do not require an ongoing contract.

  • We primarily work with small to mid sized businesses, typically ranging from 3 to 30 users.

    Our services are designed for organizations that need reliable infrastructure, strong security, and ongoing strategic IT guidance, not just reactive support.

    If you’re slightly outside of this range, we’re always open to discussing your needs and determining if we’re a good fit.